We don’t really know how they did it, but it is pretty clear that the LeoVegas mobile app is breaking all possible records in terms of usability. Its interface layout surely plays a critical role. One thing is certain, though: we absolutely love the user-friendliness and the navigability of LeoVegas’ mobile version. If you are the lucky owner of an iPhone or an iPad, you will be able to download the LeoVegas app directly from the Apple App Store. Owners of an Android device will need to edit a few security settings before they can download the app from the LeoVegas website.
It is not mandatory to download the app in question. Indeed, most LeoVegas games are directly accessible from mobile web browsers. The number of online slots available on the mobile version is really astonishing. Mobile gamblers will also be able to taste the delights of live casino games. At the bottom of your screen you will find a whole bunch of useful features (such as the search function and your ‘pinned’ games). The main menu button is located in the upper left corner of the screen.
Debit and credit cards (Visa and MasterCard), e-wallets (MuchBetter), prepaid cards (Paysafecard) are available for use for Canadians. But Canadian players can also make use of the Canada-specific payment methods Interac, Instadebit and iDebit for their deposits.
The minimum deposit amount depends on the payment method. For deposits made with Visa and Mastercard, a minimum deposit of $20 is required. A deposit of minimum $10 is sufficient for deposits made with MuchBetter, Paysafecard, Interac, iDebit and InstaDebit. This makes LeoVegas both a $10 deposit casino and a $20 minimum deposit casino of ours.
The time it takes to make a withdrawal at LeoVegas in Canada varies from 24 hours to 5 business days (even if some e-wallets and banking apps work faster than other payment methods). If your withdrawal exceeds a certain amount, you will need to go through a verification procedure. As such, we suggest that you provide the casino with all the supporting documents needed for verifying your account in order to avoid processing delays.
Likewise, Canadian players are given the option of making a fair number of free-of-charge withdrawals. There is no daily maximum withdrawal amount. If you have a large withdrawal to make, it can be split in multiple smaller withdrawals of $4000 each (except for MuchBetter which can be $5000).
The minimum daily withdrawal amount also depends on the payment method. If withdrawing with MuchBetter, a minimum of $10 is enough. If you want to withdraw with any other method, a minimum of $20 applies.
If you want to get in touch with LeoVegas’ customer service, we highly recommend that you use the live chat feature. All of the customer support representatives we dealt with were highly skilled, courteous and experienced. LeoVegas customer support is based in Malta but operates 24/7. This is very beneficial for Canadian players seeking help because they do not need to think about time zone differences and the possible problem of not being able to get help during evening hours.
You may also reach them over the phone at the following number: +1 (855) 820-9090. If you want to avoid any communication by phone, assistance by e-mail is provided at the following address: support-
LeoVegas customer support informed us they have a few agents who speak French and can therefore assist Canadian players in French; but they are not always available since French support is not standardly offered.